Andre Hemmersbach ACF- Mortgage Services

Global IT Field Services provides dispatched and onsite technicians on behalf of hardware manufacturers and global system integrators in over 190 countries. They aim to elevate customer service by providing field services such as dispatched technicians, onsite technicians and various field service activities.

The company’s dispatched technicians efficiently repair and service printers, laptops, data center hardware and other IT equipment, ensuring businesses maintain peak productivity without prolonged technical issues. Their onsite technicians are permanently based at customer sites and provide continuous support to resolve end-user IT issues, enhancing productivity and reducing downtime.

With over 5000 permanent colleagues, 50+ legal entities, and 25+ years of service, Global IT Field Services offers a range of activities including deployment services, preventive maintenance, break & fix handling, IMAC projects, and structured cabling installation services.