Franklin Credit Management Corporation

Franklin Credit Management Corporation is a loan servicing company that strives to provide borrowers with first-class customer service. They understand the importance of prompt attention and thoughtful loan servicing, providing many options for bill payment and customer service such as pay by phone, MoneyGram, and mail payment.

Franklin Credit aims to provide options that allow customers to stay in their homes through financial hardship. They offer assistance to homeowners who have been financially impacted and have Loss Mitigation agents available to answer questions and provide information about available account assistance. They have various departments to address customer needs including Customer Service, Collections, Foreclosure, Loss Mitigation, Bankruptcy, and REO.

Franklin Credit offers convenient payment options including online payments, automatic payments using ACH, and wire transfers. They also provide assistance to New York State homeowners experiencing financial hardship due to COVID-19 and direct customers to resources such as the Homeowner Assistance Fund and HUD-approved housing counseling agencies.