Privacy Policy

1. Introduction

Find Home Lenders ("we," "us," or "our") operates the findhomelenders.com website (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number
• Search Data: Search queries, preferences, and location information
• Form Submissions: Information submitted through contact forms or lead generation forms
• Communication Records: Records of your communications with us

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Usage Data: Pages visited, time spent on pages, click patterns
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, referring URLs
• Cookies and Tracking Technologies: As described in our Cookie Policy below

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Service
• To process and respond to your inquiries
• To connect you with mortgage professionals
• To improve our website and user experience
• To send you relevant information about our services
• To detect, prevent, and address technical issues
• To comply with legal obligations

4. Information Sharing

4.1 With Mortgage Professionals

When you submit a lead form or contact request, we may share your contact information and loan requirements with the mortgage professionals you've expressed interest in contacting.

4.2 With Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@findhomelenders.com.

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us improve your browsing experience and understand how our website is used.

8.2 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable enhanced functionality and personalization
• Marketing Cookies: Used to deliver relevant advertisements

8.3 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Changes are effective when posted on this page.

13. Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@findhomelenders.com
• Phone: 1-800-FIND-HOME
• Mail: Find Home Lenders Privacy Team, [Address]

14. State-Specific Privacy Rights

14.1 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, sell, or disclose, and the right to delete your personal information.

14.2 European Union Residents (GDPR)

If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability.