Michelle Noble - Certainty Home Lending

Michelle Noble, a Branch Manager at Certainty Home Lending in San Antonio, TX, emphasizes the importance of face-to-face interaction with clients, combining the technology of a national lender with the personalized service of a hometown bank. Michelle's background in real estate, where she was a top producer, led her to lending, starting as a processor before becoming a loan officer in 1998.

She opened her branch in October 2008 amidst the mortgage crisis and has since grown it into a successful operation. Michelle's motto, "Excellence means caring more than others think is wise, risking more than others think is safe and expecting more than others think is possible," reflects her dedication to her clients.

Michelle views her work as more than just loans and files, focusing on the people seeking a home. She aims to be the lender of choice, guiding clients through the emotional process of buying or refinancing a home.